Chorus outages

Incident Report for Vox Media

Resolved

The AWS issues impacting access to Chorus and Hermano have been resolved. Thank you all for your patience while we’ve been working on this; we know this disruption has been frustrating.
Posted Oct 23, 2019 - 09:26 EDT

Update

We are still monitoring an AWS outage that is causing intermittent issues accessing Chorus. We’ll continue sharing updates here as we have them.
Posted Oct 22, 2019 - 19:41 EDT

Identified

We have identified the underlying cause to be an AWS outage, we are awaiting a resolution. We will share updates here as we have them.
Posted Oct 22, 2019 - 18:28 EDT

Investigating

We’re currently investigating reports of outages when accessing Chorus and Hermano. We’ll continue to share updates here as we have them.
Posted Oct 22, 2019 - 18:20 EDT
This incident affected: Chorus (Chorus sites, Chorus story editor) and Platform Integrations (Platform integrations).