Clay Network and Platform downtime
Incident Report for Vox Media
Resolved
This incident has been resolved! Thank you for your patience as we worked through this and please contact support with any questions.
Posted Sep 26, 2024 - 14:07 EDT
Monitoring
A fix has been implemented by the team and sites should return to normal at this time. We will continue to monitor to ensure there are no further issues.
Posted Sep 26, 2024 - 12:46 EDT
Identified
We believe we have identified the issue and sites are returning to normal for most users.
Posted Sep 26, 2024 - 12:43 EDT
Investigating
We are currently investigating additional slow downs to loading on the site.
Posted Sep 26, 2024 - 12:00 EDT
Monitoring
A fix has been deployed and we are seeing the sites loading again. We will continue to monitor but you should be able to use the sites and editor now.
Posted Sep 26, 2024 - 11:45 EDT
Investigating
We’re currently investigating reports that the Clay Editing and sites are down for some users. We’ll continue to share updates here as we have them.
Posted Sep 26, 2024 - 11:29 EDT
This incident affected: Clay (Clay Sites, Clay Editor).