February 2017

No incidents reported for this month.

January 2017

Downtime: Chorus Beta Editor (1/30/17)
The Chorus Beta is back online folks. Thanks for your patience during this downtime.
Jan 30, 18:20-19:13 EST

December 2016

No incidents reported for this month.

November 2016

No incidents reported for this month.

October 2016

Support: Chorus Beta Outage (10/27)
Hi folks, The Chorus Beta has now been restored to operational status. Thank you for your patience while we worked through this issue and we apologise again for the inconvenience. Have a great evening.
Oct 27, 17:59-18:15 EST
Minor Outage (10/21)
This incident has been resolved.
Oct 21, 12:39 - Oct 22, 05:10 EST
Chorus Beta: Outage (10/21)
Services have been restored to normal and things are looking good once more. Thanks for your patience earlier, and have a great day!
Oct 21, 07:41-09:40 EST
"Expired Certificate" errors on login
We're working with Fastly to wrap up the issues at hand and closing this case because all will be well shortly. Thanks!
Oct 13, 10:34-17:10 EST

September 2016

Chorus Beta 9/20: Maintenance Windows (60mins)
We have now concluded our maintenance period on the Chorus Beta this morning and everything is back up and running. Thanks for your patience while we worked this morning folks, it’s been most appreciated.
Sep 20, 09:06-09:34 EST
Chorus Beta 9/20: Editor currently offline // Investigating
The Chorus Beta has now been restored to full functionality. Thanks for your patience this morning.
Sep 20, 07:03-07:17 EST
Chorus Beta 9/8: Editor currently offline // Investigating
The issue with the Chorus Beta have now been resolved and the app is now fully operational. Thanks for your patience folks. Have a great day!
Sep 8, 13:42-14:09 EST

August 2016

[Scheduled] Chorus: Scheduled Maintenance/Downtime Window, 8/31 at 3:30 AM Eastern
We're finished with our scheduled maintenance for today, friends. Thanks for your patience, world!
Aug 31, 04:49-05:29 EST
Please upgrade your iPhone to iOS 9.3.5
Due to some urgent security vulnerabilities on iOS, Apple has released iOS 9.3.5 and we recommend you upgrade to the latest version immediately.
Aug 25, 13:53 EST
Increased Errors on Vox Media network
This incident has been resolved.
Aug 24, 16:51-20:03 EST
Site loading issues - 08/18/2016
This incident has been resolved, and Vox Media networks appear to be loading at full speed.
Aug 18, 15:59-17:15 EST
Site loading issues, August 17
This incident has been resolved.
Aug 17, 11:42-11:58 EST

July 2016

Image issues on Chorus sites
This incident has been resolved.
Jul 1, 13:20-14:49 EST

June 2016

Increase in 500 and 502 errors, 6/12
The issue has been resolved and sites are operational. Thanks for your patience.
Jun 12, 06:56-08:33 EST
[Scheduled] Chorus Downtime for the Vox Media Network (6/3)
And we're back! Our maintenance period has now come to an end and all our brands are once again buzzing with energy. Thanks for your patience, have a great Friday and a wonderful weekend!
Jun 3, 03:15-04:36 EST

May 2016

No incidents reported for this month.

April 2016

No incidents reported for this month.

March 2016

No incidents reported for this month.

February 2016

SB Nation Network: Comments Disabled - Maintenance (2/3)
The earlier maintenance has been completed and all systems are running like an Elite wide receiver. Thanks for your patience today while we worked through the issues on our end. Hope you all have a great day, folks.
Feb 3, 10:49-15:33 EST

January 2016

Curbed Network: Partial Outage (1/26/16)
We're all set. Thanks for your patience!
Jan 26, 08:12-10:43 EST

December 2015

[Scheduled] Chorus Beta Editor scheduled downtime (12/2)
The maintenance window was completed as expected and the Beta editor is once again available to use. Have a great Thursday!
Dec 2, 20:00 - Dec 3, 08:49 EST

November 2015

Curbed Network Outage (11/24)
We have now resolved all of the issues that have affected the Curbed network throughout the day. Thank you for your patience while we worked through this situation.
Nov 24, 08:02-18:43 EST
[Scheduled] Chorus Beta Editor scheduled downtime
Hello! Our scheduled maintenance period for the Chorus Beta Editor has now come to an end. Thanks for your patience this morning, we hope you all have a great day.
Nov 24, 04:06-05:17 EST

October 2015

Vox Media Scheduled Maintenance - 10/15
Our maintenance period has now ended and our sites at @Voxdotcom, @Eater, @Polygon, @SBNation, @Verge, and @Racked are now fully operational. Thanks for your patience during this downtime and hope you all have a great day! - SM
Oct 15, 03:02-04:59 EST

September 2015

Vox Media sites are non-responsive. Please stand by.
We've identified the root cause of the network issues and have taken swift and decisive action to improve the situation. We're confident that the issue has been resolved and will continue to monitor the health of our network very closely. Thank you for your patience during this period of less-than-ideal uptime.
Sep 11, 18:09-20:46 EST

August 2015

Polygon.com front page: Content not loading
We've now resolved this issue which was causing our front page to error out on page load at @Polygon. Thanks for your patience, y'all.
Aug 29, 13:41-14:02 EST

July 2015

No incidents reported for this month.

June 2015

Vox Media sites are non-responsive. Please stand by.
Sites should be back to normal for all users. If you see continuing issues, please contact support immediately. Thanks for your patience.
Jun 16, 18:44-19:54 EST
Sites Not Loading
We're now back up to full speed now across the Vox Media network. We just need some coffee and everything will be... perfect. Thanks for your patience as we worked through the errors today, folks.
Jun 1, 08:19-09:35 EST

May 2015

Curbed Network outage
The Curbed Network of sites are now functioning as expected, with the Curbed editorial team once again firing on all cylinders. Thanks for your patience as we worked through these issues today, and if you require any further assistance please feel free to reach out to us at @CurbedSupport.
May 18, 07:27-15:34 EST

April 2015

Issues on Vox Media sites
We've identified the issue and believe we have corrected the problem at hand. We'll continue to monitor to ensure all is well.
Apr 9, 17:56-18:16 EST

March 2015

Elevated Error Rates
At this time the Vox Media network and Chorus have been returned to normal functionality. There are a few remaining tests that our operations team is taking care of, which could theoretically result in a small error spike but we are doing this work methodically to avoid any such problem. We will continue to explore the reasons behind the downtime and will enact further improvements to increase stability.
Mar 6, 11:45-13:49 EST
Continued errors
At this time we have re-enabled all functionality on the network. We're closely monitoring the graphs, servers and database to make sure it does not revert back to an unstable state, but site performance should be back to normal at this time.
Mar 2, 12:25-14:50 EST
Error Spike
The operations team has handled the issue and the sites should be functional at this time. We'll continue to monitor the situation closely. Thanks for your patience.
Mar 2, 11:47-12:08 EST

February 2015

Unscheduled Maintenance
This incident has been resolved.
Feb 25, 12:26-13:46 EST
Error Spike
The errors should now be receding and the sites should be stable. We will continue to monitor to ensure the situation remains that way. Thank you again for your patience.
Feb 24, 14:14-14:54 EST
Error Spike Pt. 2
This incident has been resolved.
Feb 23, 14:52-17:56 EST
Error Spike
The errors should now be leveling off and normal site functionality is coming back. We will continue to monitor the situation to make sure things work. Thanks for your patience!
Feb 23, 12:57-13:35 EST
[Scheduled] Scheduled Downtime, February 14, 2015
The scheduled maintenance has been completed.
Feb 14, 02:00 - Feb 22, 23:00 EST
Images Not Loading
This incident has been resolved.
Feb 12, 21:18-21:51 EST
Sites Not Loading
Full site performance should now be restored. We will continue to monitor the situation to ensure everything remains operational.
Feb 8, 11:41-13:12 EST

January 2015

Increased Load Times
This incident has been resolved.
Jan 21, 05:10-08:15 EST

December 2014

[Scheduled] Scheduled Maintenance and Downtime, December 4
The sites should all be loading normally at this time. We will continue to monitor to ensure everything is functioning properly. Thank you for your patience!
Dec 4, 01:39-02:44 EST

November 2014

No incidents reported for this month.

October 2014

No incidents reported for this month.

September 2014

Error Spikes Across The Network
Our team has identified the issue and has made some changes to resolve the problem. We should be returning to normal service levels, but there may be minor blips on the way back to normalcy. Thanks for your patience!
Sep 4, 12:27-12:51 EST
Currently experiencing downtime. We are looking into the errors
We've resolved our issues. Sorry for the inconvenience. Happy reading.
Sep 4, 01:17-02:33 EST

August 2014

SB Nation Error Spikes
This incident has been resolved.
Aug 26, 12:10-15:14 EST
[Scheduled] Scheduled Maintenance and Downtime, August 11
Hi folks! The scheduled maintenance is now over. Our maintenance page has been removed and the sites should begin loading again normally. Our team will monitor site performance for a little while, but everything appears to be functioning properly.
Aug 11, 02:11-02:37 EST

July 2014

Increased Errors Across Vox Media Network
Hi everyone, the error spike is now subsiding and our operations team will continue to closely monitor the situation. Thank you very much for your patience
Jul 2, 13:22-13:37 EST
[Scheduled] Scheduled Maintenance and Downtime, July 2
The maintenance window is now over. Phew! At this time, we'd ask you to be vigilant and take note of any issues you may see over the next several hours. Do not hesitate to notify us of anything that impacts your experience. The best way to report issues is to shoot off an email to the support box, which we will be monitoring closely throughout the day: support@voxmedia.com is the best way to go. Thank you for reading our network of sites!
Jul 2, 06:11-07:13 EST

June 2014

Video playback issues
According to our video provider, the issues have been addressed and all video playback should be back to normal on the Vox Media network.
Jun 18, 10:10-10:52 EST
Increased Error Rates
This incident has been resolved.
Jun 4, 10:22-10:50 EST

May 2014

Test incident - please ignore
This incident has been resolved.
May 10, 10:38-10:38 EST

April 2014

[Scheduled] Routine Maintenance, Early AM April 23
Our scheduled maintenance window is complete and we do not anticipate any lingering issues, but please send any bug reports you come across to support@voxmedia.com and we will take a look. Thank you!
Apr 23, 03:42-04:38 EST
Error Rate Spike
This incident has been resolved.
Apr 1, 14:08-14:21 EST

March 2014

Increased error rates on Vox Media sites
We have restored the Vox Media network of sites to full functionality. We will continue to monitor the network but our belief is that the issue has been resolved. Thank you all very much for your patience.
Mar 19, 23:43 - Mar 20, 00:26 EST

February 2014

SB Nation blogs
We have restored the SB Nation blogs to functionality. We appreciate your patience.
Feb 6, 12:20-12:25 EST

January 2014

Increased error levels across the network
The error rate this morning has been resolved, and our team continues to investigate the root cause of these issues. Thank you again for your patience.
Jan 4, 07:38-07:53 EST

December 2013

Network Issues
We'll continue to monitor the network, but everything looks clear at this time.
Dec 27, 11:42-11:51 EST
Network Issues
Vox properties are back to normal performance at this time. We will continue to monitor very closely to prevent and limit the impact of further trouble. Thank you for your patience.
Dec 23, 16:57-18:25 EST
Networking Issues
Vox properties are back to normal performance at this time. We will continue to monitor very closely throughout the night and over the weekend to prevent and limit the impact of further trouble. Thank you for your patience.
Dec 20, 22:00-23:42 EST
Network issues
We’re confident that the Vox Media network is now stable. We’ll continue to monitor the situation closely throughout the night and over the weekend. Thank you so much for your patience!
Dec 20, 08:23-17:21 EST
Network Issues
We have identified and resolved the network issues, and all the Vox Media sites are again working properly. Thank you for your continued patience tonight.
Dec 19, 21:42 - Dec 20, 03:24 EST

November 2013

No incidents reported for this month.

October 2013

Degraded performance
There were issues with deployed code that caused an increase in error rates and degraded site performance. The problem is now resolved.
Oct 17, 00:32 EST
Small spike in errors on Vox brands
We are working to ensure the errors do not occur again.
Oct 15, 16:20-17:02 EST

September 2013

Outage
Sites should all be operational. Sorry for an inconvenience.
Sep 19, 14:37-14:41 EST

August 2013

Load Balancer Issues
During some planned work on our load balancers, we experienced some an outage for all network sites that was longer than expected. Everything should be loading normally at this time. We apologize for the inconvenience.
Aug 25, 03:18 EST
[Scheduled] Load balancer maintenance
The scheduled maintenance has been completed.
Aug 11, 03:00-03:05 EST